Job Title: Director Account Management
Department: Global Account Management
Location: Singapore, Hong Kong, Bangkok
Report To: Area Manager, Account Management
Date: June 12, 2019
Requirements: (Knowledge, Skills, Abilities, Competencies, Education & Experience)
15 years + professional experience in hospitality
10+ years of progressive experience within revenue management, account management, business development/sales professional specifically within consultative sales involving enterprise software
Past success in positioning and selling enterprise solutions in a complex corporate environment.
Track record of superior sales achievements (e.g., 100% or more of sales targets, significant competitive wins, significant account growth, awards, etc.).
Excellent communication and people skills with a strong ability to communicate across a range of diverse cultures and corporate levels,
Experienced and confident in communicating with Executive Management (C-Level) teams.
Organizational skills and the ability to multi-task in a fast-paced environment by working both independently and as part of a team meeting dead-lines and expectations
Ability to establish and build relationships with existing customers at various levels, particularly senior management and C-level to instill confidence and trust
Excellent listening skills to provide the right short and long-term IDeaS products and services, that support the clients goal and visions and are aligned with clients’ objectives
Great presenting and negotiating skills to communicate the value of our products and services and negotiate profitable contracts
Commercial understanding that instills confidence and demonstrates you grasp the important aspects whilst not necessarily being the subject matter expert
Manage and lead positive meetings to ensure all important matters are discussed effectively and efficiently and outcomes are clearly captured
The desire to act as the face of IDeaS and has the ability to orchestrate the relationship between various IDeaS Teams and clients to ensure both clients and IDeaS interests are protected
Excellent organizational skills coupled with the ability to manage multiple, sometimes conflicting priorities.
Strong business acumen, combined with the ability to translate complex business problems into workable solutions. This includes knowledge about how businesses work, business trends and the implications to their business, strong competitive knowledge, and how strategies and tactics work in the marketplace.
Ability to manage change and use creative alternatives to solve problems.
Ability to understand hospitality industry and hotel infrastructure, the technology within hotels, and interfaces with/ to IDeaS
Professional working proficiency level in English
Strong computer skills
Equivalent combination of education, training, and relevant experience may be considered
"This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities or requirements."