- To champion tools within the CPM team, within IDeaS, and externally to IDeaS
- To ensure CPM team tools are accurately and efficiently used by CPMs and other
teams using the tools owned by the CPM team
- To lead long term strategic projects related to the CPM team tools
- To create and manage long term plans for each tool
•Management of Main CPM Tools
oSFDC inc. Chatter
oSharePoint site for CPM team
o Planning (Short and Long Term)
o Core Team > Tools Team Manager
o Support Team > Lead SME for each tool
o Support Team > Support SME in regions for each tools
•Requirements also include Annual Planning Projects;
o Involvement in Survey Project
o Leader of Instancy Support Project
o Involvement in PHB as Tester and Trainer
o Leader of Clarizen Review/Audit Project/Process
o Any other reasonable duties as required by the company.
o Bachelor’s degree in relevant field such as hospitality management or business
administration or equivalent work experience.
o 5+ year’s business experience with at least 2 years in a project management role.
o Comprehensive and proven project management skills.
o Organizational, planning, analytical and problem solving skills.
o Hotel industry experience
•Working knowledge of project management tool(s)
o Strong interpersonal skills
o Ability to multi-task
o Ability to work pro-actively without minimal supervision
o Excellent communication skills- both written and verbal
o Ability to effectively prioritize and execute tasks in a high-pressured environment
o Proficiency in MS Windows, MS Project, and MS office software suite
o Flexibility during times of change
o Working knowledge of service industry
o Salesforce.com or similar CRM database experience
o MA or MBA
o Multi- or Bi-lingual
o Experience working with a broad spectrum of disciplines and backgrounds
o Some travel may be required for the purpose of meetings with clients, or internal company
meetings at other locations.
o Flexible working hours may be required in order to meet project deadlines and accommodate
clients in various time zones.
o Ability to concentrate and be productive within a vibrant office environment.