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  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! Love the hospitality industry but wanting to let go of property operations stress? Are you seeking exposure to a wide range of multi-national hotel chains? If you have a passion for training, technology solutions and travel, IDeaS has an exciting opportunity for your consideration!   IDeaS, a SAS company, has an outstanding opportunity for a Senior Associate Online Client Training Specialist. As a Senior Associate Online Client Training Specialist, you will be responsible for providing online training and assistance for clients working with the IDeaS suite of products, in support of company and department goals. IDeaS Senior Associate Online Client Training Specialists bring innovation and clarity to the client’s experience with IDeaS Solutions and set the stage for a strong ongoing relationship. What you’ll be doing...   - Delivery of remote training, coaching and facilitation sessions to individuals and groups using tools such as, Teams, Zoom etc. - Provide assistance in configuring the IDeaS systems to ensure that the client is able to experience maximum benefit from the installation of the system. - Provide clear and concise conceptual and operational IDeaS solution(s) training to hotel clients using IDeaS approved training materials. - Listen and process complex requirements from clients across different cultures and levels within the client’s organization in ‘real time’. - Ensure that all materials presented to the client meet set format standards and convey professionalism and clarity. - Identification of areas where further training may be required at a client site for the users to obtain the maximum benefits from the IDeaS System. - Participation in the development and review of effective training materials. - Provide consultation to hotels in regard to business practices directly related to the use of the IDeaS system. - Liaison with instructional design and learning management system team. - Builds productive internal/external working relationships. - May conduct intermediate level in-house classes. - Performs other duties, as assigned.   What you’ll bring to us… - 3+ years of hotel revenue management experience, preferable in a corporate environment - Working fluency in international business English - Software training experience in an online environment. - Training or teaching experience along with strong group training skills - In-depth understanding of revenue management concepts - Additional Language fluency is highly desireable (Ideally French Speaking) but not essential. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United Kingdom, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! In this position you will be responsible for resolving basic client business and decision issues directly with the client via portal. You will contribute to the quality of the system forecasts and decisions, thereby to client retention. Each team member in this position must consistently demonstrate their ability to flourish in a highly pressurized team environment whilst maintaining a flexible attitude and meticulous attention to detail to the work assigned. What you’ll be doing... - Gain a basic understanding of IDeaS products and processes in relation to the hospitality business • Resolve basic Business or Decision issues for the client including questions on business practices, system configuration, system usage and monitoring • Ensure portal issues, entered as cases, case activities or tasks in Salesforce are resolved accurately within pre-defined resolution timeframes and details entered in Salesforce • Communicate with clients via the appropriate method • Interact with and support the internal clients like Client Relationship Manager, Project Managers, Quality Assurance, Research and other teams • Ensure timely identification of issues and appropriate escalations to the senior ROA member • Assist in special departmental projects • Acquire Technical Skills to qualify for Sr. Associate Revenue Optimization Data Analyst certifications What you’ll bring to us… - BE / B. Sc / M.Sc. or a degree in science with Mathematics or Statistics as one of the main subjects • Analytical approach to identification and resolution of complex problems. • Computer proficiency in MS Excel, MS Word, MS PowerPoint • Proven English verbal and written communication skills. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in [India], and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! Provides product line or industry/segment support for global messaging, positioning, and content creation to support sales and marketing channels, requiring close partnership with Product Management, Corporate Marketing, Field Marketing, Enablement and Engagement, and Sales Management. What you’ll be doing... - Owns the GTM product marketing activities, global positioning, and post-launch support plans - Provides input to customer acquisition strategy and customer retention strategy - Creates and directs internal and external activation of product launch plans - Defines buyer personas/target audience profiles - Identifies and creates joint solution or industry/domain positioning with key stakeholders - Provides input, reviews, and helps evolve market messaging - Partners with Sales, Account Management, and Sales Operations to support global product specific sales education and enablement - Supports the creation of market awareness for IDeaS through thought-leadership activities including articles, whitepapers, speaking engagements and involvement with key 3rd party organizations - Positions IDeaS capabilities for the general market, specific markets and/or applicable buyers which may include responses to competitive announcements and media coverage - Keeps abreast of, documents and disseminates specific industry, product, market and competitive dynamics/trends to support outbound marketing and sales enablement efforts - Responsible for product content for web collateral, printed collateral and sales tools - Performs other duties, as assigned What you’ll bring to us… - Bachelor’s degree, preferably in Business, Marketing, Computer Science, or related discipline - Five years of experience in Product Marketing, Product Management, Marketing, Sales, Consulting or related function in the technology industry - Demonstrated experience in a global SaaS domain translating complex product capabilities and concepts into hard-hitting business specific value statements - Experience creating and implementing GTM plans in a matrixed global B2B organization - Ability to articulate/translate product and service capabilities into customer issue context - Ability to identify key target audiences and from them create necessary personas who influence the buying decision - Organizational skills for managing commitments, schedules, and deadlines - Ability to map product/portfolio and customer business pains into product marketing plans - Strong interpersonal and teamwork skills - Skilled in effective communication, influencing and negotiation - Strong writing skills including the ability to translate technical information into simple, audience-appropriate language Preferred... - Working knowledge of IDeaS solutions, services, or hotel revenue management - Previous hotel or revenue management experience or the ability to learn complex hospitality revenue management concepts - Master’s degree in hospitality, marketing, business, computer science, or related discipline a plus We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! In this position you will be responsible for resolving basic client business and decision issues directly with the client via portal. You will contribute to the quality of the system forecasts and decisions, thereby to client retention. Each team member in this position must consistently demonstrate their ability to flourish in a highly pressurized team environment whilst maintaining a flexible attitude and meticulous attention to detail to the work assigned. What you’ll be doing... - Gain a basic understanding of IDeaS products and processes in relation to the hospitality business • Resolve basic Business or Decision issues for the client including questions on business practices, system configuration, system usage and monitoring • Ensure portal issues, entered as cases, case activities or tasks in Salesforce are resolved accurately within pre-defined resolution timeframes and details entered in Salesforce • Communicate with clients via the appropriate method • Interact with and support the internal clients like Client Relationship Manager, Project Managers, Quality Assurance, Research and other teams • Ensure timely identification of issues and appropriate escalations to the senior ROA member • Assist in special departmental projects What you’ll bring to us… - Acquire Technical Skills to qualify for Sr. Associate Revenue Optimization Data Analyst certifications • Execute special procedures to create structured data analysis or ad-hoc reports for IDeaS clients. - BE / B. Sc / M.Sc. or a degree in science with Mathematics or Statistics as one of the main subjects • Analytical approach to identification and resolution of complex problems. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in [India], and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! As a Client Project Manager (otherwise known as an implementation project manager or client onboarding specialist), you will direct and project manage the IDeaS solution implementation from beginning to end, ensuring that the system delivered will meet the client’s expectations and deliver ongoing benefits to the client. The Project Manager is client facing and is responsible for planning, executing, and finalizing projects according to set milestones and in consideration of the departmental and company goals. IDeaS Project Managers bring innovation and clarity to the client experience as the project unfolds and set the stage for a strong ongoing relationship.    What you’ll be doing... - Develop project plans and associated communication documents ensuring that all materials presented meet set format standards and convey professionalism and clarity - Project Manage the software implementation of IDeaS Software Solutions, end to end in a client facing capactity. Ensuring the system being delivered meets the clients expectations and satisfaction. - Liaise with project stakeholders on an ongoing basis to ensure successful implementation of the IDeaS solution. - Effectively communicate project expectations to team members, stakeholders, and clients in a timely and clear fashion. - Set and continually manage project expectations with clients, team members and stakeholders. - Ensure transparency and visibility to the organization is provided via Salesforce.com. - Identify and resolve issues and conflicts that may arise in a project cycle. - Identify and manage project risks, assumptions, dependencies, and critical paths. - Plan and schedule project timelines and milestones using company selected tool, track project milestones and deliverables. - Develop and deliver progress reports, requirements documentation and presentations. - Proactively manage changes in project scope, identify potential crises and devise contingency plans. - Motivate and manage project stakeholders and influence them to take positive action and accountability for their assigned work. - Build, develop, and grow any business relationships vital to the success of the project and long term client retention. - Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements. - Identify and contribute to best practices and tools for project execution and management with a view to continuous improvement of the Project Management team and innovation within the processes used. - Efficiently schedule training resources, ensuring training utilization guidelines are adhered to. Communicate customized training requirements to trainers and/or training manager to ensure client expectations are met. What you’ll bring to us… - 3+ Years Project Management experience, systems implementation experience or software implementation. OR 3+ Years customer onboarding experience from a enterprise SaaS business. - Hospitality / Hotel Technology experience is seen as highly desireable but not essential. - Desireable to have working knowledge of project management tools. - Organizational, planning, analytical and problem solving skills - Strong interpersonal skills - Ability to multi-task - Ability to work pro-actively without minimal supervision. - Excellent communication skills- both written and verbal. - Ability to effectively prioritize and execute tasks in a high-pressured environment. - Flexibility during times of change - Some travel may be required for the purpose of meetings with clients, or internal company meetings at other locations - Flexible working hours may be required in order to meet project deadlines and accommodate clients in various time zones. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in United Kingdom or Germany or Spain, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! Summary   Responsible for managing the implementation of customer success management strategies to increase both the effectiveness and efficiency of our enterprise support programs. Develops programming to support the company’s customer retention and renewal strategy.   Major Responsibilities - Directly manages Client Success Managers and Client Support Managers. - Determines client assignments; set and review performance goals and establishes priorities for all reporting staff - Develop procedures and guidelines to support complete client success management processes. - Serve as an advisor and resource to team members and management in all aspects of client success management skills and techniques, policies and procedures, IDeaS solutions, market trends, and formulation of resolutions and responses related to unusual complex problems and exceptions. - Assumes a leadership role in collaborating with other IDeaS departments to improve the client experience by making suggestions for process enhancements and educating their staff. - Participates with Client Success Managers, Client Support Managers and support staff in client calls and presentations, goal identification, evaluation of account needs, and design of appropriate strategies. - Monitors new staff during their initial training program period and evaluates their skills throughout the program based on training objectives; identifies internal training needs and makes recommendations where appropriate. - Keeps abreast of client success management methodologies and practices. - Delivers timely and accurate reports to management. - Performs other duties as assigned. Requirements  - Bachelors in Business, Travel Management (Hospitality), Information Management or related field. - 10+ years of experience problem solving utilizing technical and analytical resources. - 5+ years of people management  - Demonstrated success in gathering, analyzing, interpreting, and presenting quantitative and qualitative information. - Demonstrated ability to effectively allocate resources to meet departmental objectives. - Ability to manage multiple, sometimes conflicting priorities. - Demonstrated knowledge of the hospitality and/or travel sector. - Ability to work in a fast-paced global team environment. - Ability to travel as need - domestic and international  We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! Love the hospitality industry but wanting to let go of property operations stress? Are you seeking exposure to a wide range of multi-national hotel chains? If you have a passion for training, technology solutions and travel, IDeaS has an exciting opportunity for your consideration! IDeaS, a SAS company, has an outstanding opportunity for an Associate Online Client Training Specialist. As an Associate Online Client Training Specialist, you will be responsible for providing online training and assistance for clients working with the IDeaS suite of products, in support of company and department goals. IDeaS Associate Online Client Training Specialists bring innovation and clarity to the client’s experience with IDeaS Solutions and set the stage for a strong ongoing relationship. What you’ll be doing... - Provide clear and concise face-to-face conceptual and operational IDeaS solution(s) training to hotel clients using IDeaS approved training materials - Delivery of remote training, coaching and facilitation sessions to individuals and groups using tools such as, Teams, Zoom etc. - Provide assistance in configuring the IDeaS systems to ensure that the client is able to experience maximum benefit from the installation of the system - Provide assistance and guidance to clients in effectively integrating the IDeaS System into the hotel operation and company culture - Listen and process complex requirements from clients across different cultures and levels within the client’s organization in ‘real time’ - Delivery of detailed status and summary reports to the IDeaS team following each training assignment in line with standardized timelines - Ensure that all materials presented to the client meet set format standards and convey professionalism and clarity - Identification of areas where further training may be required at a client site for the users to obtain the maximum benefits from the IDeaS System What you’ll bring to us… - 3+ years of hotel revenue management experience, preferable in a corporate environment -  Working fluency in international business English • One of the following: o BS or BA in Hospitality Management - Associate's degree in the same fields plus 2 additional years of stated essential qualifications - High school diploma (GED) plus 4 additional years of stated essential qualifications - Training or teaching experience along with strong group training skills We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in [India], and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The Senior Account Management Director, Strategic and Global Accounts is responsible for the overall management and execution of growth & retention strategy for named accounts, consisting of some of the largest hoteliers in the world. Responsibilities include both securing new business relationships and growing existing high revenue client relationships. This role is critical in scope and responsibility and is key to achieving company growth. What you’ll be doing... - Plans, develops, and executes growth and retention strategy for named IDeaS Strategic and Global Client Accounts with major growth opportunity through solution offerings which meet client needs as identified. - Effectively manages sales relationships through a full life cycle, including pre-opportunity account nurture, opportunity strategy, qualification of business needs, solution design, commercial & contractual negotiation, and opportunity closure. - Meeting and exceeding sales targets and retention targets, focussed around upselling, retenion and increasing revenue within portfolio of accounts assigned. - Effectively manages long term client relationships to ensure client retention is maintained while business relationships between organizations continue to grow. - Conducts regular external client business reviews to ensure overall health of account relationship is maintained. - Work with Solution Engineering & Client Success teams throughout the sales process to ensure successful solution design aligned product capabilities and roadmap. - Tracks and analyzes competitive threats and sales activity to ensure market leadership positioning. - Tracks and analyzes market needs to ensure sales alignment with opportunity. - Identify industry, partner and client trade shows/events and assist/attend as required to support brand strengthening & client and prospect relationship expansion. What you’ll bring to us… - 8+ Years Sales/Account Management experience from the software technology space or hospitality technology industry or hotel technology industry. - Demonstrated success and overachievement (quota attainment, volume, market share growth, competitive rank, awards, etc.). - Excellent consultative and listening skills with a strong ability to communicate across a range of diverse cultures and corporate levels, including Executive Management (C-Level) teams. - Ability to understand hospitality industry and hotel infrastructure, the technology within hotels, and interfaces with IDeaS. - Strong English communication skills; Ability to communicate complex issues in writing and verbally to users, business and technical persona. - Ability to travel up to 50% We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the united kingdom, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! Understanding product requirements and designing test plan/ test cases. Design automation strategy for regression test cases.Execution of tests and collaborating with developers in case of issues. What you’ll be doing... - Minimum 5 to 8 years of web application testing/ test automation. Good analytical skills - Excellent written and oral communication skill Exposure to test design techniques - Exposure to Agile Development methodology, Scrums - Basic Java programming exposure. Should be able to read and understand code. - Exposure to Web Service JBOSS (SOA version preferred) / Apache Tomcat - Programming in Java at least basic level - Cucumber – use case driven test automation Exposure to Selenium What you’ll bring to us… - Review and understand unit test cases/ suggest additional coverage points at unit level. - Exposure to multi-tier web application deployment/architecture - Good exposure to SQL query language - Exposure to Configuration management tool for code investigation – for e.g. CVS/SVN Defect Management process knowled We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in India, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  The primary focus of this position is to ensure the continued success and development of Salesforce.com and its integration with other tools and business processes across the organization. Should have experience in leading a team of administrators and developers. Responsibilities include Salesforce.com System Administration and Development within a busy and complex Unlimited Edition environment including database cleanup, creation of new custom apps and objects, triage and management of Case support requests including administrative needs of users, configuration of Salesforce.com, custom development using Apex and Visualforce, LWC development of  reports and dashboards, and adhering to best practices to ensure high usability and data quality.    Now we just need you! - Experience in Apex, Triggers, Batch classes, Visual Force, Aura, Lightning Web Components, APIs, SOQL, SOAP or REST-based web services, XML, and JavaScript. - Experience utilizing development frameworks and libraries, such as the Lightning Component Framework, Salesforce Lightning Design System, and jQuery, or equivalent. - Build the code according to the Technical Specifications, Detailed Design, Maintainability, and Coding and Efficiency standards and document software according to the functional. requirements or user stories and coding standards. - Experience with administration setup and configuration with excellent troubleshooting skill. - Experience of Salesforce data modeling concepts and relational databases. - Effective communicator, able to express ideas clearly in written, visual, or oral form with business and technical people. Client Communication capabilities will be appreciated. - Multiple Salesforce Certifications will be preferred. -   What you’ll be doing... - Master/ bachelor’s degree in computer, Information Technology, Business Administration, or similar degree or equivalent work experience - Certified Salesforce.com System Administrator, Developer and any Architect cert is a plus. - 8+ years’ experience implementing and configuring Salesforce.com utilizing Professional Edition, Unlimited Edition, and/or Performance Edition - Comprehensive understanding of Salesforce.com, Apex, Trigger, LWC implementation along with REST API integration. - Ability to lead a team of 8 individuals.   What you’ll bring to us… - Experience of Salesforce data modeling concepts and relational databases. - Effective communicator, able to express ideas clearly in written, visual, or oral form with business and technical people. Client Communication capabilities will be appreciated. - Multiple Salesforce Certifications will be preferred.                       We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in India, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The Project Manager is responsible for planning, executing, and finalizing projects according to set milestones and in consideration of the departmental and company goals. These include coordinating the efforts of team members and clients in order to effectively and efficiently deliver projects accordingly to plan. IDeaS Project Managers bring innovation and clarity to the client experience as the project unfolds and set the stage for a strong ongoing relationship. What you’ll be doing... - Direct and manage the IDeaS solution implementation from beginning to end ensuring that the system delivered will meet the client’s expectations and deliver ongoing benefits to the client. - Develop project plans and associated communication documents ensuring that all materials presented meet set format standards and convey professionalism and clarity. - Effectively communicate project expectations to team members, stakeholders, and clients in a timely and clear fashion. - Liaise with project stakeholders on an ongoing basis to ensure successful implementation of the IDeaS solution. - Set and continually manage project expectations with clients, team members and stakeholders. - Adapt standard plans to the client’s needs and culture while maintaining the delivery standards and milestones set by IDeaS. - Assign tasks and responsibilities to appropriate personnel. - Ensure transparency and visibility to the organization is provided via Salesforce.com. - Identify and resolve issues and conflicts that may arise in a project cycle. - Identify and manage project risks, assumptions, dependencies, and critical paths. - Plan and schedule project timelines and milestones using company selected tool(s). - Track project milestones and deliverables using company selected tool(s). - Develop and deliver progress reports, requirements documentation and presentations. - Proactively manage changes in project scope, identify potential crises and devise contingency plans. - Motivate and manage project stakeholders and influence them to take positive action and accountability for their assigned work. - Build, develop, and grow any business relationships vital to the success of the project and long term client retention. - Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements. - Identify and contribute to best practices and tools for project execution and management with a view to continuous improvement of the Project Management team and innovation within the processes used. - Efficiently schedule training resources, ensuring training utilization guidelines are adhered to. - Communicate customized training requirements to trainers and/or training manager to ensure client expectations are met during face-to-face training and that commitments to non-standard training formats are not made to the client without appropriate discussion with the impacted teams. - Escalate project issues that affect the License Begin Date or quality of the system in a timely fashion to the appropriate resources. - Any other reasonable duties as required by the company. What you’ll bring to us… - Bachelor’s degree in relevant field such as hospitality management or business administration or equivalent work experience. - 5+ year’s business experience with at least 2 years in a project management role. - Hospitality industry IT experience - Comprehensive and proven project management skills. - Organizational, planning, analytical and problem solving skills. - Working knowledge of project management tool(s) - Strong interpersonal skills - Ability to multi-task - Ability to work pro-actively without minimal supervision - Excellent communication skills- both written and verbal - Ability to effectively prioritize and execute tasks in a high-pressured environment - Proficiency in MS Windows, MS Project, and MS office software suite - Flexibility during times of change - Some travel may be required for the purpose of meetings with clients, or internal company meetings at other locations. - Flexible working hours may be required in order to meet project deadlines and accommodate clients in various time zones. - Ability to concentrate and be productive within a vibrant office environment. - Working knowledge of service industry preferred - com or similar CRM database experience preferred - MA or MBA preferred - Experience working with a broad spectrum of disciplines and backgrounds preferred We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

  - We are hiring Sr. Software Engineer/ Technical Lead at IDeaS- US IT product based company. Year of experience- 8yrs-14 yrs Job Location- Pune   - Summary: The Programmer will participate in the design and development of a multi-user, multi-tenant, analytics centric application using Java EE/State-of-the-art technologies.   - Major Responsibilities: Analyzes the business and system requirements working closely with product management, product owners, and others. Designs and develops innovative solutions to business requirements Supports new and existing software; working with technical support and customers to ensure customer satisfaction.    - Requirements: (Knowledge, Skills, Abilities, Competencies, Education & Experience)  Minimum 8+ years of hands-on experience in developing high scalability applications using Java Technology.  Excellent understanding of OOP concepts. Command over the design principles.  Follower of TDD and good knowledge of Test Pyramid. Apt understanding of data and its management.  Understanding of Enterprise Integration Pattern.  Understanding of protocols such as SOAP, HTTP/HTTPS, FTP/SFTP and REST. Other:  Back end technologies stack include: EJB3, JPA, Hibernate, Spring, Spring-batch, Spring IO, JMS, JAXB, REST, Web Services, PL/SQL,   App. /Db Servers includes: JBOSS, Tomcat, MSSQL, MySQL, Mongodb   • Strong software development / Technology background in software solutioning in web applications / SaaS / Cloud (good to have Java Tech Stack, AWS) • Ability to validate / evaluate high level designs • Preferably exposed to Product based organization having 500 + in Technology and have experienced the scaling • Willingness to learn new domain / new technologies • Exposure in handling / leading group(s) of SD/QA Teams. What you’ll bring to us… - Coaching / Mentoring team for individual growth • Understanding company vision and strategizing his/team's direction to achieve that - ability to align/inspire team members. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in India, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

  Summary: Partners with Product Management to client’s functional and non-functional requirements using various elicitation and facilitation techniques. Once requirements have been collected, produces a Business Requirements Document (BRD) or User Stories (US) that maps the client’s requirements to the particular IDeaS solution. Leads the creation of Test Plans and participates in creating the test cases. Supports the customer during implementations and builds and monitors thereof.   Major Responsibilities: • Responsible for the Business Analysis Process including planning, requirements elicitation, analysis, documentation, assessment and validation. • Works closely with business subject matter experts, technical leads, solution architects, and other stakeholders to understand, document, and communicate business and functional requirements. • Gathers requirements using various elicitation and facilitation techniques, and analysis of existing documentation, business processes and procedures. • Produces associated deliverables such as Business Requirements Document (BRDs), US, Use Cases, Requirements Traceability Matrix (RTMs) and Workflow Diagrams. • Identifies and addresses problems and opportunities in both As-Is and To-Be states utilizing various tools and techniques such as Brainstorming, SWOT Analysis, Process Flowcharting, Root Cause Analysis. Requirements: • 3+ years’ of relevant experience Business Analyst Experience in an agile based software company • Bachelor's degree preferably in Business, Computer Science, or related field. • Experience creating deliverables such as Business Requirements Document (BRDs), User Stories, Use Cases, Requirements Traceability Matrix (RTMs), Workflow Diagrams. • Demonstrates good understanding of business processes • Able to perform effective prioritization with limited resources and drive results with high emphasis on quality • Demonstrated ability to build trust and relationships with business users • Ability to develop and maintain key client relationships • Excellent customer service approach and consultative skills • Excellent organizational and documentation skills • Excellent written and verbal communication skills • High levels of proactivity, creativity, curiosity, self-motivation, and thirst for knowledge • Requires working overlap / collaboration with colleagues in US office. #IDeaS