Account Management Director, Strategic & Global Accounts

Passionate people. Loyal clients. Leading solutions.

With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.

IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.

Now we just need you!

The Senior Account Management Director, Strategic and Global Accounts is responsible for the overall management and execution of growth & retention strategy for named accounts, consisting of some of the largest hoteliers in the world. Responsibilities include both securing new business relationships and growing existing high revenue client relationships. This role is critical in scope and responsibility and is key to achieving company growth.

What you’ll be doing...

• Plans, develops, and executes growth and retention strategy for named IDeaS Strategic and Global Client Accounts with major growth opportunity through solution offerings which meet client needs as identified.
• Effectively manages sales relationships through a full life cycle, including pre-opportunity account nurture, opportunity strategy, qualification of business needs, solution design, commercial & contractual negotiation, and opportunity closure.
• Meeting and exceeding sales targets and retention targets, focussed around upselling, retenion and increasing revenue within portfolio of accounts assigned.
• Effectively manages long term client relationships to ensure client retention is maintained while business relationships between organizations continue to grow.
• Conducts regular external client business reviews to ensure overall health of account relationship is maintained.
• Work with Solution Engineering & Client Success teams throughout the sales process to ensure successful solution design aligned product capabilities and roadmap.
• Tracks and analyzes competitive threats and sales activity to ensure market leadership positioning.
• Tracks and analyzes market needs to ensure sales alignment with opportunity.
• Identify industry, partner and client trade shows/events and assist/attend as required to support brand strengthening & client and prospect relationship expansion.

What you’ll bring to us…

• 8+ Years Sales/Account Management experience from the software technology space or hospitality technology industry or hotel technology industry.
• Demonstrated success and overachievement (quota attainment, volume, market share growth, competitive rank, awards, etc.).
• Excellent consultative and listening skills with a strong ability to communicate across a range of diverse cultures and corporate levels, including Executive Management (C-Level) teams.
• Ability to understand hospitality industry and hotel infrastructure, the technology within hotels, and interfaces with IDeaS.
• Strong English communication skills; Ability to communicate complex issues in writing and verbally to users, business and technical persona.
• Ability to travel up to 50%

We Support Who You Are….

As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life. 

At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices. 

Additional Information:
To qualify, applicants must be legally authorized to work in the united kingdom, and should not require, now or in the future, sponsorship for employment visa status.

SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

Resumes may be considered in the order they are received.

IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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