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  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The IDeaS Success Manager provides clients with guidance bringing innovation and clarity to the client's experience of working with IDeaS and IDeaS solutions.  With the highest quality service and, the CRM develops and maintains a strong ongoing partnership with each assigned client, ensuring strong adoption of the IDeaS solution(s).  This is accomplished via technical expertise, solution knowledge, revenue management specialization, hotel operations experience and commercial savvy.   Major Responsibilities - Owns overall relationship with a portfolio of clients at the Closed Won stage and is introduced along with Account Manager at Client Kick off.    - Post implementation ensures that configurations is optimal and produces desired outputs. - Delivers high levels of client satisfaction, as measured regularly through NPS Scores, feedback, and other data (such as case management).  Monitors those feedback points and puts plans together to address any open issues. - Monitors the client’s business roadmap and ensures that as changes occur (changes in business strategy, PMS changes, addition of new tools, client turnover, and more) that our systems continue to remain optimized. - Assist client in their change management journey to adopt new solutions. - Establishes a trusted and strategic advisor relationship with clients to help drive continued value of IDeaS products and services. - Understands client’s revenue strategy needs and priorities to optimize the use of their solution(s). - Communicates to clients in ways that facilitate their business practice, including phone calls, chat, and other digital methods as they evolve. - Pro-actively identifies insights, business trends, system configurations or system outputs which impact the client’s business success. Collaborates with the client if any of these elements require additional focus.   What you'll bring to us:  (Knowledge, Skills, Abilities, Competencies, Education & Experience) - Bachelor’s degree in business, Statistics, Finance, Hospitality, or related industry. - 5 or more  years of business experience. - Knowledge of mathematical concepts such as forecasting, optimization, pricing, and more, is required. - Ideal candidate will have experience with the hotel industry (corporate and operations) and revenue management in a large-scale business. One or the other is strongly encouraged. - Client Success experience with multiple clients, often multiple brands, and global reach. - Ability to gather, analyze, interpret, and present quantitative and qualitative information.  Strong data and analytical skills - Ability to manage multiple, and sometimes conflicting priorities. Strong self-organization capability. - Ability to effectively manage escalations, communications, provide workarounds, and more. - Prefer knowledge of Salesforce. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in either the Singapore or Thailand, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The IDeaS Success Manager provides clients with guidance bringing innovation and clarity to the client's experience of working with IDeaS and IDeaS solutions.  With the highest quality service and, the CRM develops and maintains a strong ongoing partnership with each assigned client, ensuring strong adoption of the IDeaS solution(s).  This is accomplished via technical expertise, solution knowledge, revenue management specialization, hotel operations experience and commercial savvy.   Major Responsibilities - Owns overall relationship with a portfolio of clients at the Closed Won stage and is introduced along with Account Manager at Client Kick off.    - Post implementation ensures that configurations is optimal and produces desired outputs. - Delivers high levels of client satisfaction, as measured regularly through NPS Scores, feedback, and other data (such as case management).  Monitors those feedback points and puts plans together to address any open issues. - Monitors the client’s business roadmap and ensures that as changes occur (changes in business strategy, PMS changes, addition of new tools, client turnover, and more) that our systems continue to remain optimized. - Assist client in their change management journey to adopt new solutions. - Establishes a trusted and strategic advisor relationship with clients to help drive continued value of IDeaS products and services. - Understands client’s revenue strategy needs and priorities to optimize the use of their solution(s). - Communicates to clients in ways that facilitate their business practice, including phone calls, chat, and other digital methods as they evolve. - Pro-actively identifies insights, business trends, system configurations or system outputs which impact the client’s business success. Collaborates with the client if any of these elements require additional focus.   Requirements (Knowledge, Skills, Abilities, Competencies, Education & Experience) - Bachelor’s degree in business, Statistics, Finance, Hospitality, or related industry. - 5 or more  years of business experience. - Knowledge of mathematical concepts such as forecasting, optimization, pricing, and more, is required. - Ideal candidate will have experience with the hotel industry (corporate and operations) and revenue management in a large-scale business. One or the other is strongly encouraged. - Client Success experience with multiple clients, often multiple brands, and global reach. - Ability to gather, analyze, interpret, and present quantitative and qualitative information.  Strong data and analytical skills - Ability to manage multiple, and sometimes conflicting priorities. Strong self-organization capability. - Ability to effectively manage escalations, communications, provide workarounds, and more. - Prefer knowledge of Salesforce. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in either the Singapore or Thailand, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Summary: In this position you will be responsible for resolving client business and decision issues directly with the client via portal, phone or other communication method. You are required to consistently demonstrate your ability to flourish in a highly pressurized team environment whilst maintaining a flexible attitude and meticulous attention to detail to the work assigned. Major Responsibilities: The major areas required of the incumbent to successfully perform in this position  Ensure issues are correctly assigned and client calls/portal issues are resolved within predefined resolution time frames.  Identify and escalate areas of concern.  Analyze data from client systems to check for accuracy of forecasts and make necessary adjustments to the forecasts when appropriate tools available.  Resolve any business issues for the client including questions on business practices, system configuration, and system usage and monitoring.  Interacts directly with clients via appropriate method.  Interacts and supports the Client Relationship Manager.  Documentation of new processes and update existing documentation to keep it current.  Train new and existing personnel on current processes and procedures.  Create a positive and productive environment within the department. Requirements: (Knowledge, Skills, Abilities, Competencies, Education & Experience)  B. Sc. or a degree in science stream or degree or diploma in hotel management.  Post-Graduate degree or diploma in computers, business administration or science would be added advantage.  At least five years of hotel experience in Revenue Management in four- or five-star hotel chains.  Analytical approach to identification and resolution of complex problems.  Computer proficiency in MS Excel, MS Word, MS PowerPoint.  Proven verbal and written communication skills.  Able to work independently.  Strong desire to work directly with clients to solve business issues.   Preferences:  Ability to flourish when working under pressure in a team environment.  Knowledge or experience of the hotel/hospitality industry.  Ready to work in shifts if required.  Computer proficiency in MS Project, MS Access.  Good Team Player.  Flexible.  Positive attitude.   Other:  Work is typically performed in an office environment, using simple, easy muscular movements, involving only the handling of light materials, tools, or equipment in easy work positions, and with no special speed requirements or long stretches of exertion.  Vision requirements for this job include close vision and the ability to adjust focus.   We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in [Country Name], and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! As a (insert business job title here) on the (insert name of team here), you will (insert high level summary of role, e.g. 2-3 sentences). What you’ll be doing... - Insert responsibility here - Insert responsibility here - Insert responsibility here - Insert responsibility here - Insert responsibility here - Insert responsibility here What you’ll bring to us… - Insert requirement here - Insert requirement here - Insert requirement here - Insert requirement here - Insert requirement here - Insert requirement here We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in [Country Name], and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.   Job Description: Sr. Software Developer/Associate Technical Lead/Technical Lead Job Title: Department: Software Development Location: Pune Summary: The Programmer will participate in the design and development of a multi-user, multi-tenant, analytics centric application using Java EE/State-of-the-art technologies. Major Responsibilities: - Analyzes the business and system requirements working closely with product management, product owners, and others. - Designs and develops innovative solutions to business requirements - Supports new and existing software; working with technical support and customers to ensure customer satisfaction.   Requirements: (Knowledge, Skills, Abilities, Competencies, Education & Experience) - At least bachelor’s degree in mathematics, engineering or computer - Minimum 7+ years of hands-on experience in developing high scalability applications using Java Technology. - Excellent understanding of OOP concepts. Command over the design principles. - Follower of TDD and good knowledge of Test Pyramid. Apt understanding of data and its management. - Understanding of Enterprise Integration - Understanding of protocols such as SOAP, HTTP/HTTPS, FTP/SFTP and   Preferences: - Should have hands-on expertise in at least two programming languages having different - In-depth understanding of OOP - Should have command over the design principles and patterns. Excellent Grasp of Agile/Collaborative Development practice. - Excellent at pair programming, “code smell” identification and refactoring - Follower of TDD and good knowledge of Test - Should have given presentations in technology. - Should have the ability to mentor/groom the team on technical - Must be a passionate, proactive, self-driven worker with strong interpersonal   Other: - Back end technologies stack include: EJB3, JPA, Hibernate, Spring, Spring-batch, Spring IO, JMS, JAXB, REST, Web Services, PL/SQL, Java 1.8 - /Db Servers includes: JBOSS, Tomcat, MSSQL, MySQL, Mongodb - Development Practices & tools include: Agile methodologies, Continuous Integration - Jenkins, Code Coverage tools like Cobertura, JUNIT, TDD, MAVEN, ANT, SVN, CVS, GIT, GERRIT. - Excellent written and verbal communication - Experience in continuous build environment. Experience with SQL query tuning. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in [India], and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! In this position you will be responsible for resolving basic client business and decision issues directly with the client via portal. You will contribute to the quality of the system forecasts and decisions, thereby to client retention. Each team member in this position must consistently demonstrate their ability to flourish in a highly pressurized team environment whilst maintaining a flexible attitude and meticulous attention to detail to the work assigned. What you’ll be doing... - Gain a basic understanding of IDeaS products and processes in relation to the hospitality business • Resolve basic Business or Decision issues for the client including questions on business practices, system configuration, system usage and monitoring • Ensure portal issues, entered as cases, case activities or tasks in Salesforce are resolved accurately within pre-defined resolution timeframes and details entered in Salesforce • Communicate with clients via the appropriate method • Interact with and support the internal clients like Client Relationship Manager, Project Managers, Quality Assurance, Research and other teams • Ensure timely identification of issues and appropriate escalations to the senior ROA member • Assist in special departmental projects • Acquire Technical Skills to qualify for Sr. Associate Revenue Optimization Data Analyst certifications What you’ll bring to us… - BE / B. Sc / M.Sc. or a degree in science with Mathematics or Statistics as one of the main subjects • Analytical approach to identification and resolution of complex problems. • Computer proficiency in MS Excel, MS Word, MS PowerPoint • Proven English verbal and written communication skills. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in [India], and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! As a (insert business job title here) on the (insert name of team here), you will (insert high level summary of role, e.g. 2-3 sentences). What you’ll be doing... - Insert responsibility here - Insert responsibility here - Insert responsibility here - Insert responsibility here - Insert responsibility here - Insert responsibility here What you’ll bring to us… - Insert requirement here - Insert requirement here - Insert requirement here - Insert requirement here - Insert requirement here - Insert requirement here We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in [Country Name], and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The Account Executive (Business Development Manager), Parking is responsible for new business sales of IDeaS Revenue Management Software Solutions and Services into the parking industry through a direct sales approach to global airports. This is very much a new business development role. What you’ll be doing... - Develop new business and executes strategic sales campaigns which will help grow volume, market share and profit on a value proposition basis. Identifies, qualifies, and pursues growth opportunities. - Build, create and develop your own lead generation, pipeline, lead, grow, and provide sales and development opportunities in current market, as well as expand to new markets and market segments. - Manage sales relationships through a full life cycle, including approach, negotiation, closure, contract support, and long-term relationships. - Provide regular forecast reports and updates for the assigned territory to the company. - Manage annual sales business plan (quota) and monitor progress to monthly and quarterly objectives. - Meet and exceed sales targets ongoing. - Assist in corporate lead generating activities and support of industry trade shows/events. What you’ll bring to us… - 5 or more years in software sales, with demonstrated success and overachievement of value proposition sales/quota attainment. - Strong new business development and lead generation experience. Pure Hunter. - Excellent consultative and listening skills with a strong ability to communicate across a range of diverse cultures and corporate levels, including Executive Management (C-Level) teams. - Fluency in reading, writing, and communicating in English - Ability to travel up to 50% (International travel potentially) We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in United Kingdom, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! As a Client Project Manager (otherwise known as an implementation project manager or client onboarding specialist), you will direct and project manage the IDeaS solution implementation from beginning to end, ensuring that the system delivered will meet the client’s expectations and deliver ongoing benefits to the client. The Project Manager is client facing and is responsible for planning, executing, and finalizing projects according to set milestones and in consideration of the departmental and company goals. IDeaS Project Managers bring innovation and clarity to the client experience as the project unfolds and set the stage for a strong ongoing relationship.    What you’ll be doing... - Develop project plans and associated communication documents ensuring that all materials presented meet set format standards and convey professionalism and clarity - Project Manage the software implementation of IDeaS Software Solutions, end to end in a client facing capactity. Ensuring the system being delivered meets the clients expectations and satisfaction. - Liaise with project stakeholders on an ongoing basis to ensure successful implementation of the IDeaS solution. - Effectively communicate project expectations to team members, stakeholders, and clients in a timely and clear fashion. - Set and continually manage project expectations with clients, team members and stakeholders. - Ensure transparency and visibility to the organization is provided via Salesforce.com. - Identify and resolve issues and conflicts that may arise in a project cycle. - Identify and manage project risks, assumptions, dependencies, and critical paths. - Plan and schedule project timelines and milestones using company selected tool, track project milestones and deliverables. - Develop and deliver progress reports, requirements documentation and presentations. - Proactively manage changes in project scope, identify potential crises and devise contingency plans. - Motivate and manage project stakeholders and influence them to take positive action and accountability for their assigned work. - Build, develop, and grow any business relationships vital to the success of the project and long term client retention. - Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements. - Identify and contribute to best practices and tools for project execution and management with a view to continuous improvement of the Project Management team and innovation within the processes used. - Efficiently schedule training resources, ensuring training utilization guidelines are adhered to. Communicate customized training requirements to trainers and/or training manager to ensure client expectations are met. What you’ll bring to us… - 3+ Years Project Management experience, systems implementation experience or software implementation. OR 3+ Years customer onboarding experience from a enterprise SaaS business. - Hospitality / Hotel Technology experience is seen as highly desireable but not essential. - Desireable to have working knowledge of project management tools. - Organizational, planning, analytical and problem solving skills - Strong interpersonal skills - Ability to multi-task - Ability to work pro-actively without minimal supervision. - Excellent communication skills- both written and verbal. - Ability to effectively prioritize and execute tasks in a high-pressured environment. - Flexibility during times of change - Some travel may be required for the purpose of meetings with clients, or internal company meetings at other locations - Flexible working hours may be required in order to meet project deadlines and accommodate clients in various time zones. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in United Kingdom or Germany or Spain, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! Love the hospitality industry but wanting to let go of property operations stress? Are you seeking exposure to a wide range of multi-national hotel chains? If you have a passion for training, technology solutions and travel, IDeaS have an exciting opportunity for your consideration! IDeaS, a SAS company, has an outstanding opportunity for a Client Training Specialist. As a Client Training Specialist, you will be responsible for providing face-to-face training, remote training and assistance for clients working with the IDeaS suite of products, in support of company and department goals. IDeaS Client Training Specialists bring innovation and clarity to the client’s experience with IDeaS Solutions and set the stage for a strong ongoing relationship. What you’ll be doing... - Provide clear and concise face-to-face conceptual and operational IDeaS solution(s) training to hotel clients using IDeaS approved training materials - Delivery of remote training, coaching and facilitation sessions to individuals and groups using tools such as Teams, Zoom etc. - Provide assistance in configuring the IDeaS systems at client sites or virtually to ensure that the client is able to experience maximum benefit from the installation of the system - Provide assistance and guidance to clients in effectively integrating the IDeaS System into the hotel operation and company culture - Listen and process complex requirements from clients across diverse cultures and levels within the client’s organization in ‘real time’ - Delivery of detailed status and summary reports to the IDeaS team following each training assignment in line with standardized timelines - Ensure that all materials presented to the client meet set format standards and convey professionalism and clarity - Identification of areas where further training may be required at a client site for the users to obtain the maximum benefits from the IDeaS System - Participation in the development and review of effective training materials - Provide consultation to hotels in regard to business practices directly related to the use of the IDeaS system - Delivery of in-house training to other members of the IDeaS team and mentoring of new members of the Client Training Specialist team - Demonstration of the IDeaS System and IDeaS concepts in a sales environment during client visits or trade shows - Liaison with instructional design and learning management system team - Performs other duties, as assigned. What you’ll bring to us… - 3+ years of hotel revenue management experience, preferable in a corporate environment - Professional level fluency in French is highly desireable, but not essential. - Training or teaching experience along with strong group training skills - Software training experience - Experience in working with international audiences - In-depth understanding of revenue management concepts - Ability to travel extensively (up to 70%) and flexibility to work in changing environments as business needs arise.  We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in either the United Kingdom, Germany or Spain, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The Senior Account Management Director, Strategic and Global Accounts is responsible for the overall management and execution of growth & retention strategy for named accounts, consisting of some of the largest hoteliers in the world. Responsibilities include both securing new business relationships and growing existing high revenue client relationships. This role is critical in scope and responsibility and is key to achieving company growth. What you’ll be doing... - Plans, develops, and executes growth and retention strategy for named IDeaS Strategic and Global Client Accounts with major growth opportunity through solution offerings which meet client needs as identified. - Effectively manages sales relationships through a full life cycle, including pre-opportunity account nurture, opportunity strategy, qualification of business needs, solution design, commercial & contractual negotiation, and opportunity closure. - Meeting and exceeding sales targets and retention targets, focussed around upselling, retenion and increasing revenue within portfolio of accounts assigned. - Effectively manages long term client relationships to ensure client retention is maintained while business relationships between organizations continue to grow. - Conducts regular external client business reviews to ensure overall health of account relationship is maintained. - Work with Solution Engineering & Client Success teams throughout the sales process to ensure successful solution design aligned product capabilities and roadmap. - Tracks and analyzes competitive threats and sales activity to ensure market leadership positioning. - Tracks and analyzes market needs to ensure sales alignment with opportunity. - Identify industry, partner and client trade shows/events and assist/attend as required to support brand strengthening & client and prospect relationship expansion. What you’ll bring to us… - 8+ Years Sales/Account Management experience from the software technology space or hospitality technology industry or hotel technology industry. - Demonstrated success and overachievement (quota attainment, volume, market share growth, competitive rank, awards, etc.). - Excellent consultative and listening skills with a strong ability to communicate across a range of diverse cultures and corporate levels, including Executive Management (C-Level) teams. - Ability to understand hospitality industry and hotel infrastructure, the technology within hotels, and interfaces with IDeaS. - Strong English communication skills; Ability to communicate complex issues in writing and verbally to users, business and technical persona. - Ability to travel up to 50% We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the united kingdom, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  The primary focus of this position is to ensure the continued success and development of Salesforce.com and its integration with other tools and business processes across the organization. Should have experience in leading a team of administrators and developers. Responsibilities include Salesforce.com System Administration and Development within a busy and complex Unlimited Edition environment including database cleanup, creation of new custom apps and objects, triage and management of Case support requests including administrative needs of users, configuration of Salesforce.com, custom development using Apex and Visualforce, LWC development of  reports and dashboards, and adhering to best practices to ensure high usability and data quality.    Now we just need you! - Experience in Apex, Triggers, Batch classes, Visual Force, Aura, Lightning Web Components, APIs, SOQL, SOAP or REST-based web services, XML, and JavaScript. - Experience utilizing development frameworks and libraries, such as the Lightning Component Framework, Salesforce Lightning Design System, and jQuery, or equivalent. - Build the code according to the Technical Specifications, Detailed Design, Maintainability, and Coding and Efficiency standards and document software according to the functional. requirements or user stories and coding standards. - Experience with administration setup and configuration with excellent troubleshooting skill. - Experience of Salesforce data modeling concepts and relational databases. - Effective communicator, able to express ideas clearly in written, visual, or oral form with business and technical people. Client Communication capabilities will be appreciated. - Multiple Salesforce Certifications will be preferred. -   What you’ll be doing... - Master/ bachelor’s degree in computer, Information Technology, Business Administration, or similar degree or equivalent work experience - Certified Salesforce.com System Administrator, Developer and any Architect cert is a plus. - 8+ years’ experience implementing and configuring Salesforce.com utilizing Professional Edition, Unlimited Edition, and/or Performance Edition - Comprehensive understanding of Salesforce.com, Apex, Trigger, LWC implementation along with REST API integration. - Ability to lead a team of 8 individuals.   What you’ll bring to us… - Experience of Salesforce data modeling concepts and relational databases. - Effective communicator, able to express ideas clearly in written, visual, or oral form with business and technical people. Client Communication capabilities will be appreciated. - Multiple Salesforce Certifications will be preferred.                       We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in India, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The Project Manager is responsible for planning, executing, and finalizing projects according to set milestones and in consideration of the departmental and company goals. These include coordinating the efforts of team members and clients in order to effectively and efficiently deliver projects accordingly to plan. IDeaS Project Managers bring innovation and clarity to the client experience as the project unfolds and set the stage for a strong ongoing relationship. What you’ll be doing... - Direct and manage the IDeaS solution implementation from beginning to end ensuring that the system delivered will meet the client’s expectations and deliver ongoing benefits to the client. - Develop project plans and associated communication documents ensuring that all materials presented meet set format standards and convey professionalism and clarity. - Effectively communicate project expectations to team members, stakeholders, and clients in a timely and clear fashion. - Liaise with project stakeholders on an ongoing basis to ensure successful implementation of the IDeaS solution. - Set and continually manage project expectations with clients, team members and stakeholders. - Adapt standard plans to the client’s needs and culture while maintaining the delivery standards and milestones set by IDeaS. - Assign tasks and responsibilities to appropriate personnel. - Ensure transparency and visibility to the organization is provided via Salesforce.com. - Identify and resolve issues and conflicts that may arise in a project cycle. - Identify and manage project risks, assumptions, dependencies, and critical paths. - Plan and schedule project timelines and milestones using company selected tool(s). - Track project milestones and deliverables using company selected tool(s). - Develop and deliver progress reports, requirements documentation and presentations. - Proactively manage changes in project scope, identify potential crises and devise contingency plans. - Motivate and manage project stakeholders and influence them to take positive action and accountability for their assigned work. - Build, develop, and grow any business relationships vital to the success of the project and long term client retention. - Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements. - Identify and contribute to best practices and tools for project execution and management with a view to continuous improvement of the Project Management team and innovation within the processes used. - Efficiently schedule training resources, ensuring training utilization guidelines are adhered to. - Communicate customized training requirements to trainers and/or training manager to ensure client expectations are met during face-to-face training and that commitments to non-standard training formats are not made to the client without appropriate discussion with the impacted teams. - Escalate project issues that affect the License Begin Date or quality of the system in a timely fashion to the appropriate resources. - Any other reasonable duties as required by the company. What you’ll bring to us… - Bachelor’s degree in relevant field such as hospitality management or business administration or equivalent work experience. - 5+ year’s business experience with at least 2 years in a project management role. - Hospitality industry IT experience - Comprehensive and proven project management skills. - Organizational, planning, analytical and problem solving skills. - Working knowledge of project management tool(s) - Strong interpersonal skills - Ability to multi-task - Ability to work pro-actively without minimal supervision - Excellent communication skills- both written and verbal - Ability to effectively prioritize and execute tasks in a high-pressured environment - Proficiency in MS Windows, MS Project, and MS office software suite - Flexibility during times of change - Some travel may be required for the purpose of meetings with clients, or internal company meetings at other locations. - Flexible working hours may be required in order to meet project deadlines and accommodate clients in various time zones. - Ability to concentrate and be productive within a vibrant office environment. - Working knowledge of service industry preferred - com or similar CRM database experience preferred - MA or MBA preferred - Experience working with a broad spectrum of disciplines and backgrounds preferred We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

  - We are hiring Sr. Software Engineer/ Technical Lead at IDeaS- US IT product based company. Year of experience- 8yrs-14 yrs Job Location- Pune   - Summary: The Programmer will participate in the design and development of a multi-user, multi-tenant, analytics centric application using Java EE/State-of-the-art technologies.   - Major Responsibilities: Analyzes the business and system requirements working closely with product management, product owners, and others. Designs and develops innovative solutions to business requirements Supports new and existing software; working with technical support and customers to ensure customer satisfaction.    - Requirements: (Knowledge, Skills, Abilities, Competencies, Education & Experience)  Minimum 8+ years of hands-on experience in developing high scalability applications using Java Technology.  Excellent understanding of OOP concepts. Command over the design principles.  Follower of TDD and good knowledge of Test Pyramid. Apt understanding of data and its management.  Understanding of Enterprise Integration Pattern.  Understanding of protocols such as SOAP, HTTP/HTTPS, FTP/SFTP and REST. Other:  Back end technologies stack include: EJB3, JPA, Hibernate, Spring, Spring-batch, Spring IO, JMS, JAXB, REST, Web Services, PL/SQL,   App. /Db Servers includes: JBOSS, Tomcat, MSSQL, MySQL, Mongodb   • Strong software development / Technology background in software solutioning in web applications / SaaS / Cloud (good to have Java Tech Stack, AWS) • Ability to validate / evaluate high level designs • Preferably exposed to Product based organization having 500 + in Technology and have experienced the scaling • Willingness to learn new domain / new technologies • Exposure in handling / leading group(s) of SD/QA Teams. What you’ll bring to us… - Coaching / Mentoring team for individual growth • Understanding company vision and strategizing his/team's direction to achieve that - ability to align/inspire team members. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in India, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.